COMPETENCIES:

• Respect: Treats colleagues, partners, stakeholders, clients & counterparts with dignity & works without bias. Works constructively with people from diverse backgrounds

• Communication: Responsible client communication; Uses appropriate language that is clear & concise; Organizes & shares information in a coherent way; Uses written communication effectively if required; Does not withhold any information; Listens carefully & comprehends instructions; Does not indulge in ‘grapevine’ communication.

• Collaboration: Works together with other departments and Is supportive within & across departments; Shares relevant information with concerned stakeholders. Exhibiting reciprocity & Trust to achieve common organizational goals.

• Agility: Adapts behavior in response to new instructions. Works & collaborates effectively in unstructured or dynamic environments. Demonstrates willingness to embrace new systems, processes, technology & ideas.

• Customer Orientation: Provides potential solutions in response to client needs in a timely & efficient manner. Organizes & prioritizes work schedule to meet client needs & deadlines. Establishes, builds & sustains effective relationships within the team & with clients. Supports the interests of clients & seeks their feedback.

• Technical Competence: Applies knowledge of basic technical/scientific methods & tools and provides analysis based on data. Stays updated about current developments in area of expertise & acquires new skills. Proposes new procedures & techniques in response to changing business needs.